Self-Reported Behavior and Attitudes of Enrollees in by Ian Coulter

By Ian Coulter

Drawing from the result of a survey submitted to respondents in fee-for-service and capitation plans, this booklet gauges how humans expense their future health care plans and their oral future health.

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Extra info for Self-Reported Behavior and Attitudes of Enrollees in Capitated and Fee-for-Service Dental Benefit Plans

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Three, there are negative relationships between satisfaction and out-of-pocket costs. The second and third items held true even when controlling for enrollment in FFS or CAP plans. The positive relationships found in this study between perceptions of quality and out-ofpocket costs replicates results for medical benefit plans, where, correctly or incorrectly, consumers view cost as a proxy for quality of care. 1 shows the premiums by company, plan, and market. Because in some companies a particular market may have had more than one plan within a plan type (for example up to four CAPs) the premium is in some instances shown as a range.

Compared to nonusers, plan enrollees with no out-of-pocket cost were more likely to give an excellent overall rating of the plan. Similarly, plan enrollees with $1–$50 out-ofpocket were more likely to give an excellent rating. Discussion 45 Chapter Five DISCUSSION Throughout this report the findings highlight the significant impact of dental plan type on patient attitudes and perceptions. It is important to note, however, that in terms of having access to dental care, there were no significant differences between CAP and FFS plan enrollees, at the high levels of access reported.

The initial five-response category was collapsed into three categories: very satisfied, satisfied/neutral, dissatisfied/very dissatisfied. Again, satisfied and neutral have been combined to identify a group that is neither dissatisfied nor overly satisfied. 0026 using Bonferroni adjustment. Overall, CAP enrollees were less satisfied with their dentist compared to FFS enrollees. For the first comparison (very satisfied versus dissatisfied), CAP enrollees were 94 percent less likely to be “very satisfied” versus “dissatisfied” with their dentist when compared to FFS enrollees.

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